Frequently Asked Questions

Click the relevant topic below for help with your query.

Balayage
Hair
Barbers
Hair Colour
Hair Smoothing
I’ve Had a Home Balayage Disaster – Can You Help?
Is Balayage Right For Me?
Can I Book a Balayage Hair Colour at Martin & Phelps?
Do You Offer Consultations?
Do You Offer Consultations?
Do You Offer Hair Colouring Services?
Can I Request a Specific Stylist or Barber?
What Payment Methods Do You Accept?
How Do I Choose The Best Hairstyle For My Face Shape?
How Often Should I Have My Hair Cut?
How Can I Schedule an Appointment With One of Your Barbers?
What Hairstyles Do Your Barbers Offer?
Can I Request a Specific Stylist or Barber?
What Payment Methods Do You Accept?
Do You Offer Hair Colouring Services?
How Long Does a Hair Colour Appointment Take?
What Are The Benefits of a Keratin Treatment?
How Long Does a Keratin Treatment Last?
Can I Get a Keratin Treatment if My Hair is Coloured?
How Do I Maintain My Keratin Treatment

Have you had a colour disaster? Don't panic! The balayage is able to transform your hair wholesale from the roots to the ends. The experienced team of colour correction specialists at Martin & Phelps Hair Salon will identify the areas of your hair that need attention. They will talk you through the process needed in order to correct your home balayage hair colour and most importantly, bring it back to a beautiful condition!

Of course! Balayage can work on all hair types, lengths and colours! Balayage is popular for blondes and brunettes but even shades such as red or even grey hair can benefit from a balayage!

Yes. Our highly trained hair colour technicians are experts in balayage and ombre hair colour. Find out more about balayage here.

Yes, we offer free hair consultations to help you find the perfect haircut, style or colour for you. During a detailed hair consultation we will analyse your hair, discuss your daily hair routines and come up with some ideas of hairstyles and colours that will suit you.

Yes, we offer free hair consultations to help you find the perfect haircut, style or colour for you. During a detailed hair consultation we will analyse your hair, discuss your daily hair routines and come up with some ideas of hairstyles and colours that will suit you.

Yes, we offer professional hair colouring services. Whether you're looking for a subtle change, highlights, or a complete transformation, our skilled colourists can help you achieve the desired look.

Yes, you can request a specific stylist or barber when booking your appointment. However, please note that availability may vary, so we recommend booking in advance to secure your preferred choice.

We accept various payment methods, including cash, credit cards, and debit cards.

Choosing the right hairstyle for your face shape is crucial to enhance your features. Our experienced stylists can assess your face shape and recommend suitable hairstyles that complement your unique features.

The frequency of haircuts depends on your hair type, desired style, and how quickly your hair grows. On average, it's recommended to get a haircut every 4-8 weeks to maintain your hairstyle's shape and avoid split ends.

You can easily book an appointment by calling our salon at 01242 523 568 or by using our online booking system.

We offer a wide range of hairstyles, including classic cuts, trendy styles, fades, textured cuts, and more. Our experienced barbers can recommend the best style for you based on your preferences and hair type.

Yes, you can request a specific stylist or barber when booking your appointment. However, please note that availability may vary, so we recommend booking in advance to secure your preferred choice.

We accept various payment methods, including cash, credit cards, and debit cards.

Yes, we offer professional hair colouring services. Whether you're looking for a subtle change, highlights, or a complete transformation, our skilled colourists can help you achieve the desired look.

The duration of a hair colouring session depends on the complexity of the desired colour and the length of your hair. On average, it can take anywhere from 1.5 to 3 hours. Our colourists will provide you with a more accurate estimate during your consultation.

Hair smoothing keratin treatments can help eliminate frizz, reduce curl, and improve overall hair manageability. They can leave your hair looking smoother, shinier, and healthier.

The longevity of a hair smoothing keratin treatment varies depending on your hair type and how well you maintain it. Typically, the effects can last up to 4 months.

Yes, keratin treatments are suitable for chemically treated or coloured hair. In fact, they can help restore and nourish hair that has been damaged by previous treatments.

After a keratin treatment, it's important to avoid washing your hair or getting it wet for at least 48 hours. Additionally, you should use sulphate-free shampoos and conditioners to prolong the effects of the treatment. Your Martin & Phelps stylist can provide aftercare instructions tailored to you.